Company Profile - TOSEN AUTO

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COMPANY PROFILE

About TOSEN

Established in 2017, Shaoxing Tosen Auto Part Co., Ltd. is located in Zhejiang, China.
We engage in the Research and Development, after market service of Engine and spare parts, manual and automatic Gearbox and spare parts, and air conditioning compressor.

Keeping pace with the world, we have been cooperating with a qualified supplier for some high-technology products like ECU, TCU, Solenoid Valves and kinds of sensors since 2021.

We warmly welcome our regular and new customers from both at home and abroad to establish cooperation and make joint efforts to create a bright future with us.
If you have any ideas or concepts for our company or our products, feel free to contact us.
We are glad to work together with you and bring both of us a satisfied result!

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Company Culture

No one understands a profound book unless he has at least read and experienced part of it.
No customer says we are a bad supplier because they know our quality, reasonable prices and professional services.
Every time we reach the end of the rope, we tie a knot in the rope and continue to seek ways to go on. That's why we can succeed.
Our patriarch (boss) always says that it is better to come up with a plan today than to delay until tomorrow to think of a perfect plan.
We insist that "everything worth doing is worth doing well".
We always believe that we are people who can make the world full of sunshine, and we hope to warm the hearts of our customers through win-win

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After-sales Service

In the auto parts industry, product installation is complex and the usage scenarios are diverse. Our perfect after-sales system includes four core modules:
Professional technical consulting team, 7×24-hour rapid response mechanism, transparent return and exchange and warranty policy.
In response to consumer pain points, we have built a "diagnosis-solution-feedback" closed-loop process.
Through remote video guidance, direct mail of accessories to the store, etc., the problem handling cycle is shortened.
At the same time, customer satisfaction surveys and technician skills training are regularly conducted to ensure that service standards keep pace with the times.
Truly high-quality auto parts after-sales service regards product delivery as the starting point of service rather than the end point, and builds users' long-term trust in our Tosun brand through full life cycle care.

Technical and R&D team

Tuosheng Auto Parts Technology Team: The Core Force Driving Industry Innovation

We have gathered a top-notch technical team consisting of over 20 senior engineers, automotive electronics experts, and industrial designers,
With an average of over 6 years of work experience, covering research and development in various fields such as power systems, intelligent networking, and chassis structures.
The team relies on independently developed intelligent detection systems and 3D simulation platforms for automotive parts, achieving a 40% improvement in component performance optimization efficiency, and has obtained several national patent certifications.

Build a quality management system according to the standards of the host factory, with core products certified by ISO 9001 and tested for 100000 kilometers of durability, and key parameter accuracy reaching 0.01mm level.
Through AR remote diagnosis system and blockchain traceability technology, we have established a full lifecycle service chain from design modeling to after-sales maintenance, providing customized solutions for over 3000 repair enterprises worldwide.
The team continues to focus on the fields of automotive engines, new energy, and intelligent driving, investing 10% of its annual revenue in technological upgrades and redefining the value of automotive parts services with hardcore technology.